About

-----Shipping Policy--------

Shipments are wrapped in corregated material or boxed / bagged and shipped via UPS. 

Orders that total:

$20.00 to $99.00: ship cost $15.99

$100.00- $199.00: ship cost $19.99

$200.00- $299.00: ship cost $39.99

$300.00 + ship cost will be standard UPS 

(Customer will be notified of ship estimate)

-----Exceptions-----

  • Items over 47" in length, or shipments requiring special arrangements such as Next Day Air / 2nd Day Air will be paid by customer (standard UPS shipping costs will be applied).

  • Custom lengths or orders that require special packaging may incure additional costs. Customers will be notified of any additional costs before items are shipped.

 

NOTE: California, Oregon, Washington & Montana: Add 10% of "Merchandise Total" to standard delivery charge.

ALASKA, HAWAII, AND CANADA: Standard UPS charges will be added at time of shipping / will require office contact to determine rate.

Return Policy

Midwest Dowel Works guarantees all of our products and we strive for 100% customer satisfaction! If you are not satisfied with our products or service, return your purchase within 30 days (pre-authorization required). A 25% restock fee may apply.