About

-----Shipping Policy--------

Shipments are wrapped in corregated material or boxed / bagged and shipped via UPS. 

Orders that total:

$20.00 to $99.00: ship cost $15.99

$100.00- $199.00: ship cost $19.99

$200.00- $299.00: ship cost $39.99

$300.00 + ship cost will be standard UPS 

(Customer will be notified of ship estimate)

-----Exceptions-----

  • Items over 47" in length, or shipments requiring special arrangements such as Next Day Air / 2nd Day Air will be paid by customer (standard UPS shipping costs will be applied).

  • Custom lengths or orders that require special packaging may incur additional costs. Customers will be notified of any additional costs before items are shipped.

Some of our pricing is subject to change - we will advise if your order needs price approval and let you know ***market fluctuations in last few months and lumber/material availability are affecting wood industry.

NOTE: California, Oregon, Washington & Montana: Add 10% of "Merchandise Total" to standard delivery charge.

ALASKA, HAWAII, AND CANADA: Standard UPS charges will be added at time of shipping / will require office contact to determine rate.

 

We may require your credit card details if your order is ultimately a different total from your initial website entry. Every precaution is taken with all customer information. Thank you for your interest in Midwest Dowel Works !!

Return Policy

Midwest Dowel Works guarantees all of our products and we strive for 100% customer satisfaction! If you are not satisfied with our products or service, return your purchase within 30 days (pre-authorization required). A 25% restock fee may apply.